At this point, we have not seen any additional issues. We are now considering this issue closed, please contact us at firstname.lastname@example.org if you're having any questions or concerns.
Posted Dec 13, 2021 - 18:50 UTC
The 8base US Shared Production environment has been returned to service. The root cause operation that resulted in the outage is being investigated. We will continue to monitor this for any additional issues.
Posted Dec 13, 2021 - 16:06 UTC
The issue has been identified and a resolution is being pursed with AWS.
Posted Dec 13, 2021 - 15:42 UTC
We are currently investigating degraded performance and timeouts in the US Shared Environment. The support team is on top of this and we'll report back shortly.