8base US Shared Backend is Not Available
Incident Report for 8base
Resolved
This incident has been resolved.
Posted Jun 03, 2022 - 02:07 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 03, 2022 - 01:40 UTC
Update
We expect that this issue is resolved as the 8base shared U.S. environment is now online. We will continue to monitor the situation and respond if there are any more issues. Please follow this page for further updates.
Posted Jun 03, 2022 - 01:40 UTC
Update
We continue to work with our counterparts at AWS to resolve this issue. At this time, we have no additional guidance on ETA. We apologize for the impact.
Posted Jun 03, 2022 - 01:06 UTC
Update
We continue to monitor the recovery and are working with AWS support to resolve the issue as soon as possible. We apologize for the impacts.
Posted Jun 02, 2022 - 23:39 UTC
Monitoring
The problem has been identified and a fix is being implemented. Please monitor this status page for resolution and updates.
Posted Jun 02, 2022 - 21:19 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 02, 2022 - 20:42 UTC
Investigating
Due to a database failure situation, the 8base US backend instance is unavailable. We are working with AWS to resolve the issue.
Posted Jun 02, 2022 - 20:42 UTC
This incident affected: 8base Platform API and 8base Console Organizations.